{"id":54,"date":"2016-02-26T14:23:00","date_gmt":"2016-02-26T14:23:00","guid":{"rendered":""},"modified":"2020-06-30T03:28:35","modified_gmt":"2020-06-30T03:28:35","slug":"sistemas-de-gestion-y-control-de-colas","status":"publish","type":"post","link":"https:\/\/skyframebolivia.com\/blog\/sistemas-de-gestion-y-control-de-colas\/","title":{"rendered":"GECO: SISTEMA DE GESTI\u00d3N DE FILAS &#8211; PARTE I: CONCEPTOS B\u00c1SICOS"},"content":{"rendered":"<div style=\"text-align: justify;\"><span style=\"font-family: 'verdana' , sans-serif; font-size: small;\"><span style=\"line-height: 115%;\">Las colas de espera son una de las mayores desventajas de las tiendas, comercios, hospitales, bancos e instituciones gubernamentales, largos tiempos de espera, desbalanceo en la carga de trabajo de los operadores y una falta de informaci\u00f3n al momento de que un usuario ingresa a su negocio puede traducirse en graves problemas de atenci\u00f3n al cliente que a su empresa puede llegar a costarle mucho dinero.<\/span><\/span><\/div>\n<div style=\"text-align: justify;\">\n<div class=\"separator\" style=\"clear: both; text-align: center;\"><\/div>\n<p>&nbsp;<\/p>\n<div class=\"separator\" style=\"clear: both; text-align: center;\"><a style=\"margin-left: 1em; margin-right: 1em;\" href=\"https:\/\/3.bp.blogspot.com\/-bAtOe9QRROc\/VtBhDNRel7I\/AAAAAAAAAfs\/l2Ms3pgq-Fc\/s1600\/Fila01.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/skyframebolivia.com\/blog\/wp-content\/uploads\/2016\/02\/Fila01.jpg\" width=\"640\" height=\"360\" border=\"0\" \/><\/a><\/div>\n<p><span style=\"font-size: small;\">\u00a0<\/span><\/p>\n<\/div>\n<div class=\"separator\" style=\"clear: both; text-align: center;\"><\/div>\n<div style=\"text-align: justify;\"><span style=\"font-family: 'verdana' , sans-serif; font-size: small;\"><span style=\"line-height: 115%;\">Los sistemas de gesti\u00f3n y control de colas se encargan de optimizar los tiempos de espera, balancear la carga de trabajo entre sus operadores y brindar informaci\u00f3n de su negocio a sus clientes mientras esperan su turno de atenci\u00f3n, brindandole la opcion de contar con mayor publicidad de los productos y\/o servicios que su negocio ofrece y ademas automatizar la atenci\u00f3n al cliente, sin necesidad de que se tenga personal destinado a realizar estas tareas.<\/span><\/span><\/div>\n<div style=\"text-align: justify;\"><span style=\"font-size: small;\">\u00a0<\/span><\/div>\n<div class=\"separator\" style=\"clear: both; text-align: center;\"><\/div>\n<div style=\"text-align: justify;\">\n<div class=\"separator\" style=\"clear: both; text-align: center;\"><a style=\"margin-left: 1em; margin-right: 1em;\" href=\"https:\/\/1.bp.blogspot.com\/-HCsMn-ggsxE\/VtBhDLSmDvI\/AAAAAAAAAfw\/Kr-a3001Wcc\/s1600\/Fila03.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/1.bp.blogspot.com\/-HCsMn-ggsxE\/VtBhDLSmDvI\/AAAAAAAAAfw\/Kr-a3001Wcc\/s640\/Fila03.jpg\" width=\"640\" height=\"368\" border=\"0\" \/><\/a><\/div>\n<div class=\"separator\" style=\"clear: both; text-align: center;\"><\/div>\n<\/div>\n<div><\/div>\n<div class=\"MsoNormal\" style=\"text-align: justify;\"><span style=\"font-family: 'verdana' , sans-serif; font-size: small;\"><b><span style=\"mso-bidi-font-weight: normal;\">Forma de funcionamiento<\/span><\/b><\/span><\/div>\n<div class=\"MsoNormal\" style=\"text-align: justify;\"><span style=\"font-size: small;\">\u00a0<\/span><\/div>\n<div class=\"MsoNormal\" style=\"text-align: justify;\"><span style=\"font-family: 'verdana' , sans-serif; font-size: small;\">La forma de funcionamiento de un sistema de gesti\u00f3n y control de colas es la siguiente: <\/span><\/div>\n<div style=\"text-align: justify;\"><span style=\"font-family: 'verdana' , sans-serif; font-size: small;\"><span style=\"line-height: 115%;\"><span style=\"line-height: 115%;\">\u00a0<\/span><\/span><\/span><br \/>\n<span style=\"font-family: 'verdana' , sans-serif; font-size: small;\"><span style=\"line-height: 115%;\"><span style=\"line-height: 115%;\">Un cliente llega a su establecimiento y se acerca a la m\u00e1quina <b>dispensadora de tickets<\/b>, en funci\u00f3n de la atenci\u00f3n que<br \/>\nquiera recibir, selecciona una opci\u00f3n en la <b>pantalla t\u00e1ctil<\/b>. A continuaci\u00f3n se expide un ticket con su <b>n\u00famero de espera<\/b>, por lo que el cliente se <span style=\"font-family: 'verdana' , sans-serif;\">dirigi<\/span>r\u00e1 a la <b>zona de espera<\/b>, donde<span style=\"mso-spacerun: yes;\">\u00a0 <\/span>en las <b>pantallas de informaci\u00f3n<\/b> podr\u00e1 ver <b>publicidad de la empresa<\/b> y el estado de atenci\u00f3n de las mesas y se le notificar\u00e1 con un mensaje sonoro por pantalla junto con su<br \/>\n<b>n\u00famero de atenci\u00f3n y la mesa<\/b> a la que dirigirse en el momento que vaya a ser atendido<\/span>.<\/span><\/span><\/div>\n<div style=\"text-align: justify;\"><span style=\"font-size: small;\"><br \/>\n<\/span><\/p>\n<div class=\"separator\" style=\"clear: both; text-align: center;\"><a style=\"margin-left: 1em; margin-right: 1em;\" href=\"https:\/\/1.bp.blogspot.com\/-WYHZI-ilW5E\/VtBhDJMVxSI\/AAAAAAAAAfo\/9ENp0gHPzGw\/s1600\/Fila04.jpg\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/1.bp.blogspot.com\/-WYHZI-ilW5E\/VtBhDJMVxSI\/AAAAAAAAAfo\/9ENp0gHPzGw\/s640\/Fila04.jpg\" width=\"640\" height=\"515\" border=\"0\" \/><\/a><\/div>\n<\/div>\n<div style=\"text-align: justify;\"><b><span style=\"font-size: small;\"><br \/>\n<\/span><br \/>\n<\/b><span style=\"font-family: 'verdana' , sans-serif; font-size: small;\"><span style=\"line-height: 115%;\"><b>Skyframe SRL<\/b> cuenta con soluciones de <b>Gesti\u00f3n y Control de Colas<\/b> para diferentes tipos de aplicaci\u00f3n, comercio, banca, servicios, laboratorios, salud, gobierno, etc.<\/span><\/span><\/div>\n<div><\/div>\n<div style=\"text-align: justify;\"><span style=\"font-family: 'calibri' , 'sans-serif'; font-size: small; line-height: 115%;\"><span style=\"font-family: 'verdana' , sans-serif;\">Contamos con soluciones para\u00a0 <b>PyMEs<\/b> y para <b>grandes empresas<\/b>, si necesita apoyo en el dise\u00f1o, dimensionamiento, administraci\u00f3n o mantenimiento de una soluci\u00f3n contactese con nosotros, estamos para apoyarlos en lo que necesiten <a href=\"mailto:servicios@skyframebolivia.com\" target=\"_blank\" rel=\"noopener noreferrer\">servicios@skyframebolivia.com<\/a>.<\/span><\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Las colas de espera son una de las mayores desventajas de las tiendas, comercios, hospitales, bancos e instituciones gubernamentales, largos tiempos de espera, desbalanceo en la carga de trabajo de los operadores y una falta de informaci\u00f3n al momento de que un usuario ingresa a su negocio puede traducirse en graves problemas de atenci\u00f3n al&#8230;<\/p>\n","protected":false},"author":3,"featured_media":217,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[5,17,8],"class_list":["post-54","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-soluciones_tecnologicas_skyframe","tag-bolivia","tag-gestion-de-colas","tag-prtg-network-monitor"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>GECO: SISTEMA DE GESTI\u00d3N DE FILAS - PARTE I: CONCEPTOS B\u00c1SICOS - BLOG SKYFRAME<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/skyframebolivia.com\/blog\/sistemas-de-gestion-y-control-de-colas\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"GECO: SISTEMA DE GESTI\u00d3N DE FILAS - PARTE I: CONCEPTOS B\u00c1SICOS - BLOG SKYFRAME\" \/>\n<meta property=\"og:description\" content=\"Las colas de espera son una de las mayores desventajas de las tiendas, comercios, hospitales, bancos e instituciones gubernamentales, largos tiempos de espera, desbalanceo en la carga de trabajo de los operadores y una falta de informaci\u00f3n al momento de que un usuario ingresa a su negocio puede traducirse en graves problemas de atenci\u00f3n al...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/skyframebolivia.com\/blog\/sistemas-de-gestion-y-control-de-colas\/\" \/>\n<meta property=\"og:site_name\" content=\"BLOG SKYFRAME\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/skyframebolivia\" \/>\n<meta property=\"article:published_time\" content=\"2016-02-26T14:23:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-30T03:28:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/skyframebolivia.com\/blog\/wp-content\/uploads\/2016\/02\/geco-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"469\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"SKYFRAME\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@SkyframeBO\" \/>\n<meta name=\"twitter:site\" content=\"@SkyframeBO\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"SKYFRAME\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/skyframebolivia.com\/blog\/sistemas-de-gestion-y-control-de-colas\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/skyframebolivia.com\/blog\/sistemas-de-gestion-y-control-de-colas\/\"},\"author\":{\"name\":\"SKYFRAME\",\"@id\":\"https:\/\/skyframebolivia.com\/blog\/#\/schema\/person\/ba1eb37d85e85a00d3b7cb83e2dd944b\"},\"headline\":\"GECO: SISTEMA DE GESTI\u00d3N DE FILAS &#8211; 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